SHIPPING
At HarmonyBand, we aim to deliver your order as quickly and efficiently as possible. Please review our shipping policy below for details:
Shipping Timeframes
- Processing Time: Orders are typically processed and shipped within 2-3 business days.
- Delivery Time: Shipping generally takes 1-3 weeks depending on your location and shipping carrier availability.
Delayed Shipments
While we strive to meet our estimated delivery times, occasional delays may occur due to customs, weather, or other unforeseen circumstances. If your package takes longer than 30 days from the shipping date to arrive, you may request a full refund.
Refunds for Delayed Shipments
To be eligible for a refund due to delay:
- Contact our customer support team at info@harmonyband.com with your order details.
- Allow us to investigate the delay with the carrier.
- If the package is confirmed to have exceeded 30 days without delivery, we’ll issue a refund promptly.
Shipping Costs
Shipping costs will be calculated at checkout based on your location and the selected shipping method. Any applicable duties or taxes are the customer’s responsibility.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number to monitor its progress.
Need Help?
If you have any questions or concerns about your shipment, feel free to reach out to us at info@harmonyband.com. We’re here to help!
Thank you for shopping with HarmonyBand!