FAQs
Welcome to the HarmonyBand FAQ page! Here, we’ve compiled answers to your most common questions.
General Questions
Q: What is the HarmonyBand?
The HarmonyBand is a Bluetooth-enabled headband that combines premium sound with unmatched comfort. It’s perfect for workouts, relaxation, and even sleep, offering a seamless listening experience without the discomfort of earbuds.
Q: How does the HarmonyBand work?
HarmonyBand connects to your device via Bluetooth. Simply pair it like any other Bluetooth audio device, and you’re ready to enjoy crystal-clear sound.
Shipping & Delivery
Q: How long does shipping take?
Shipping typically takes 1-3 weeks, depending on your location.
Q: What if my package hasn’t arrived after 30 days?
If your package takes longer than 30 days to arrive, you may be eligible for a full refund. Contact our support team at support@harmonyband.com for assistance.
Q: Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times will vary depending on your location.
Product Usage
Q: Is the HarmonyBand washable?
Yes, the fabric of the HarmonyBand is washable. Simply remove the Bluetooth components before washing.
Q: Can I use HarmonyBand for sleeping?
Absolutely! HarmonyBand is designed to be comfortable enough for sleeping and can even double as a sleep mask.
Q: How long does the battery last?
The HarmonyBand offers up to 10 hours of playtime on a full charge, and it takes approximately 1-2 hours to recharge.
Q: Does it work with all devices?
Yes, HarmonyBand is compatible with any Bluetooth-enabled device, including smartphones, tablets, and laptops.
Returns & Warranty
Q: What is your return policy?
We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you can return it for a full refund. Items must be in their original condition.
Q: Is there a warranty?
Yes, HarmonyBand comes with a 1-year limited warranty covering manufacturing defects.
Support
Q: How can I contact customer support?
You can reach us at info@harmonyband.com for any questions or concerns. We’re here to help!
Don’t see your question here? Reach out to us at info@harmonyband.com, and we’ll get back to you as soon as possible!